Terms and Conditions for BrambleWash

Welcome to BrambleWash. These Terms and Conditions govern your use of our website and services. By accessing or using our online platform or engaging with our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

1. Definitions

• "BrambleWash," "we," "us," or "our" refers to the company BrambleWash, located at 315 Ashbourne Road, Unit 4B, Derby, Derbyshire, DE22 3QH, United Kingdom.
• "Service" refers to the car cleaning, detailing, and related automotive services provided by BrambleWash, including exterior and interior car cleaning, eco-friendly hand wash, mobile car wash services, detailing and polishing, and fleet cleaning solutions.
• "Client," "you," or "your" refers to any individual or entity using our website or engaging our services.

2. Service Provision

• BrambleWash provides a range of automotive cleaning services. While we strive to offer high-quality services, specific results may vary depending on the condition of the vehicle.
• For mobile car wash services, it is the client's responsibility to ensure a safe and accessible area for our team to perform the service, including adequate space and, if required, access to water and electricity sources or clear instruction if our team will provide these.
• We reserve the right to refuse service to any vehicle or client at our discretion, particularly if safety concerns arise or if a vehicle's condition poses unreasonable challenges.

3. Pricing and Payments

• Prices for our services are listed on our website or provided upon inquiry. All prices are subject to change without prior notice.
• Payment for services is due upon completion of the service, unless otherwise agreed upon for fleet cleaning solutions or corporate accounts.
• We accept various payment methods as indicated at the time of booking or service.

4. Cancellations and Rescheduling

• Clients may cancel or reschedule appointments with reasonable notice, typically 24 hours prior to the scheduled service time.
• Failure to provide adequate notice may result in a cancellation fee, especially for mobile services where travel time has been allocated.

5. Client Responsibilities and Liabilities

• Clients are responsible for removing all valuable or fragile items from their vehicle prior to service. BrambleWash is not responsible for any loss or damage to items left in the vehicle.
• Clients must disclose any pre-existing damage to the vehicle before service commencement. While we take utmost care, BrambleWash cannot be held responsible for exacerbating existing damage.
• In the event of dissatisfaction with a service, clients must notify BrambleWash within 24 hours of service completion. We will endeavor to address valid concerns promptly.

6. Limitation of Liability

BrambleWash will perform all services with reasonable care and skill. However, to the fullest extent permitted by law, BrambleWash shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, arising out of or in connection with your use of our services or website. Our aggregate liability for any claim arising out of or in connection with these Terms or the services shall not exceed the amount paid by you for the specific service in question.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of BrambleWash or its content suppliers and protected by international copyright laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to Terms

BrambleWash reserves the right to modify or replace these Terms at any time. We will indicate the date of the last revision. Your continued use of our services or website after any such changes constitutes your acceptance of the new Terms.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

• Address: 315 Ashbourne Road, Unit 4B, Derby, Derbyshire, DE22 3QH, United Kingdom
• Phone: +44 1332 567 489